Terms & Conditions
Welcome to The Scent Co.
These Terms & Conditions govern your access to and use of https://thescentco.in/ and your purchase of products from our website.
By accessing our website or placing an order, you agree to these Terms & Conditions.
1. About The Scent Co.
The website is operated by:
Legal Business Name: [LEGAL BUSINESS NAME]
Brand Name: The Scent Co.
Address: [BUSINESS ADDRESS]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
2. Products
The Scent Co. offers perfumes and fragrance products through its website.
We make reasonable efforts to ensure that product names, descriptions, fragrance notes, sizes, prices and images displayed on the website are accurate.
Actual packaging, colour and appearance may vary slightly from images displayed online.
Fragrance perception may also vary between individuals depending on skin chemistry, environment and personal preference.
3. Product Availability
All products are subject to availability.
We reserve the right to:
• Limit product quantities
• Discontinue products
• Modify product availability
• Update product information
If an ordered product becomes unavailable, we will contact you regarding the available options, which may include cancellation and refund of the unavailable product.
4. Prices
All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Applicable taxes and shipping charges, where applicable, will be displayed during checkout before payment is completed.
We reserve the right to change product prices at any time.
Price changes will not affect orders that have already been successfully confirmed, except where required to correct an obvious pricing or technical error.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
An order is considered accepted once payment has been successfully received and the order has been confirmed by The Scent Co.
We reserve the right to cancel an order in circumstances including:
• Product unavailability
• Incorrect product or pricing information
• Suspected fraudulent activity
• Payment-related issues
• Incorrect or incomplete customer information
• Delivery restrictions
• Circumstances beyond our reasonable control
If we cancel a successfully paid order, the applicable refund will be processed according to our Return & Refund Policy.
6. Payment
Payments may be processed through authorised third-party payment gateways, including Razorpay.
You agree to provide accurate information required to complete your purchase.
The Scent Co. does not store complete payment instrument credentials such as card numbers, CVV or other sensitive payment credentials on its servers.
7. Shipping and Delivery
Orders are shipped to eligible locations according to our Shipping Policy.
Estimated delivery timelines are provided for guidance and may vary because of:
• Courier delays
• Public holidays
• Weather conditions
• Incorrect addresses
• Operational disruptions
• Circumstances beyond our reasonable control
8. Returns, Cancellations and Refunds
Returns, cancellations and refunds are governed by our Return & Refund Policy.
Customers are responsible for reviewing the Return & Refund Policy before placing an order.
9. Perfume-Specific Conditions
Perfumes are personal-use fragrance products.
Opened, sprayed, used or partially used products may not be eligible for return unless the product is:
• Defective
• Damaged
• Incorrectly delivered
• Otherwise required to be accepted under applicable law
We recommend reviewing the fragrance description, notes, product size and other product information before placing an order.
10. Intellectual Property
All website content, including logos, brand names, product names, images, photographs, graphics, text, designs and other materials, is owned by or licensed to The Scent Co. and is protected by applicable intellectual property laws.
You may not:
• Reproduce our content
• Copy our content
• Distribute our content
• Modify our content
• Commercially use our content
without prior written permission.
11. Prohibited Use
You agree not to:
• Use the website for unlawful purposes
• Attempt to gain unauthorised access to our website or systems
• Interfere with website functionality or security
• Submit fraudulent orders
• Use another person’s payment or personal information without authorisation
• Copy or misuse our intellectual property
12. Limitation of Liability
To the maximum extent permitted by applicable law, The Scent Co. will not be liable for indirect, incidental, special or consequential losses arising from your use of the website or products.
Nothing in these Terms limits any rights or remedies that cannot legally be excluded under applicable law.
13. Force Majeure
The Scent Co. will not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including:
• Natural disasters
• Severe weather
• Government restrictions
• Strikes
• Transportation disruptions
• Technical failures
• Other force majeure events
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
The updated version will be published on this page with the revised effective date.
15. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Subject to applicable law, disputes shall be subject to the jurisdiction of the courts located in [CITY, STATE].
16. Contact Us
The Scent Co.
Legal Business Name: [LEGAL BUSINESS NAME]
Email: [EMAIL ADDRESS]
Phone: [PHONE NUMBER]
Address: [BUSINESS ADDRESS]